Workday Named a Leader in Gartner® Magic Quadrant™ for Cloud ERP for Service-Centric Enterprises for Fourth Year Running

PLEASANTON, Calif. – Workday, Inc. (WDAY), the enterprise AI platform focused on managing people, money, and AI agents, has secured its position as a Leader in the 2025 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises for the fourth consecutive year, according to a recent report. This achievement underscores Workday’s sustained innovation and market leadership in the evolving landscape of enterprise resource planning.

Service-centric organizations are increasingly relying on Workday Financial Management, Workday Human Capital Management (HCM), Workday Adaptive Planning, and Workday Spend Management to gain enhanced visibility into business costs and profitability, enabling proactive preparation for future challenges and opportunities. The Workday platform processes over a trillion transactions annually, impacting millions of workers and tens of thousands of roles across diverse sectors. Notable organizations such as Intermountain Health, Iowa State University, Seattle Children’s Hospital, and Valvoline are leveraging Workday Illuminate™ to automate critical business operations, improve data integrity, predict outcomes more accurately, and uncover untapped revenue streams, ultimately driving business value.

“Service-centric businesses face mounting pressure to accelerate operations, maintain lean structures, and leverage data-driven insights,” stated Andrew Kershaw, group general manager, office of the CFO, Workday. “This necessitates a unified system connecting people, finances, and operations. We believe Gartner’s recognition validates the strength of our approach. By providing a unified data core and agentic AI capabilities, Workday empowers organizations to unlock new revenue streams, optimize performance, and achieve profitable growth.”

Workday is positioning itself at the forefront of the next generation of ERP, tailored for the age of Artificial Intelligence. Shifting from legacy ERP systems focused on transactional record-keeping, Workday aims to be a system of action, anticipating business needs and reimagining work processes through embedded AI. This strategic pivot is driven by the increasing demand for agile and intelligent business solutions.

With Workday, service-centric organizations are able to:

• Create a single source of truth for finance and HR by integrating seamlessly with external systems (e.g., point-of-sale systems for retailers, claims databases for insurance companies, or loan systems for banks). This integration transforms raw data into actionable insights, empowering employees at all levels with the clarity needed for rapid adaptation and informed decision-making.
• Unlock faster, more granular financial insights for agile forecasting, analysis, and decision-making with Workday’s growing portfolio of agentic AI solutions – including Contract Intelligence Agent, Revenue Contract Agent, Financial Audit Agent, Financial Close Agent, Financial Test Agent, Planning Agent, and Supplier Contract Agent. These agents, purpose-built for HR and finance and fueled by Workday’s data, are designed to drive measurable business outcomes.
• Increase operational efficiency by streamlining essential HR and finance functions, such as payroll, reporting, and scheduling. This frees up employees for strategic initiatives, enhancing overall productivity.

Customer Perspective

Customer experience is documented through verified ratings and peer reviews which showcase valuable user feedback.

• “Workday is highly communicative of product roadmap and functional expectations, so planning and decision making can be more informed.” – Director in the Services (non-Government) industry.
• “Excellent product and service, very easy to use and innovative with design of the tools. Strong compliance support. Ability to scale for large company growth and support for complex business needs in our industry.” – Senior Director of Finance in the Retail industry.
• “Workday provides experienced consultants and experts that guide you through implementation and set you up for success. Each feature release demonstrates their commitment to innovation.” – IT Product Manager in the Education industry.

Gartner Disclaimer

Gartner, Magic Quadrant for Cloud ERP for Service-Centric Enterprise, By Robert Anderson, Johan Jartelius, Tomas Kienast, Sam Grinter, Denis Torii, Chaithanya Paradarami, 13 October 2025.

Gartner, Voice of the Customer for Cloud ERP for Service-Centric Enterprises, By Peer Contributors, 23 May 2025.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

About Workday

Workday is the enterprise AI platform designed for managing people, money, and AI agents. Workday unifies HR and Finance on one intelligent platform with AI at the core to empower people at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver outcomes that matter. Workday is used by more than 11,000 organizations around the world and across industries – from medium-sized businesses to more than 65% of the Fortune 500.

© 2025 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

Forward-Looking Statements

This press release contains forward-looking statements including, among other things, statements regarding Workday’s plans, beliefs, and expectations. These forward-looking statements are based only on currently available information and our current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from the results implied by these forward-looking statements, and therefore you should not rely on any forward-looking statements. Risks include, but are not limited to, risks described in our filings with the Securities and Exchange Commission (“SEC”), including our most recent report on Form 10-Q or Form 10-K and other reports that we have filed and will file with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release, except as required by law.

Any unreleased services, features, or functions referenced in this document, our website, or other press releases or public statements that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday services should make their purchase decisions based upon services, features, and functions that are currently available.