CSG Systems International Postpones Q3 2025 Earnings Presentation Following NEC Acquisition Announcement

10/29/2025 – 05:11 AM

DENVER – CSG (NASDAQ: CSGS) has announced the cancellation of its third-quarter 2025 earnings call, previously scheduled for November 5, 2025. This decision follows the announcement of a definitive agreement for NEC Corporation to acquire CSG, a deal contingent upon shareholder and regulatory approvals, along with other customary closing conditions. The company will also suspend future quarterly earnings calls and will cease providing annual guidance. This news arrives amidst a broader trend of consolidation in the customer experience and billing solutions space, as companies look to gain scale and offer more comprehensive service offerings.

The Acquisition: A Strategic Move for NEC

NEC’s acquisition of CSG represents a significant step in expanding its global IT services and solutions portfolio. CSG’s expertise in customer experience (CX), billing, and payments solutions aligns with NEC’s broader strategy to deliver end-to-end digital transformation services. CSG’s robust SaaS solutions and established customer base, consisting of large brands globally, will significantly boost NEC’s market presence, particularly in North America.

Analysts suggest that NEC is likely drawn to CSG’s recurring revenue model, driven by its SaaS offerings. The combination allows NEC to cross-sell its existing products and services to CSG’s client base and vice versa, creating valuable synergistic opportunities.

CSG’s Value Proposition: Customer Experience and Billing Expertise

CSG specializes in providing companies with solutions that enhance customer experiences, streamline billing processes, and manage payments. Their SaaS-based approach allows businesses to adapt quickly to changing market dynamics and customer expectations. CSG’s focus is helping their clients navigate the complexities of managing customer interactions and revenue streams, a critical element for success in an increasingly competitive digital landscape.

Forward-Looking Implications

The acquisition is subject to the typical regulatory reviews. It remains to be seen how the integration of CSG into NEC will impact CSG’s workforce and its future product development roadmap. However, the suspension of earnings calls and guidance indicates a clear shift away from CSG operating as a standalone entity and towards a more integrated future within NEC.

As the deal progresses, investors will be closely watching if rival firms emerge to challenge the acquisition. Other companies within this area include Amdocs (DOX), Oracle (ORCL), and SAP SE (SAP), all of which have significant ambitions within customer experience solutions.

This is a developing story, and CNBC will continue to provide updates as more information becomes available.

About CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. Our customer experience, billing and payments solutions help companies of any size make money and make a difference. With our SaaS solutions, company leaders can take control of their future and tap into guidance along the way from our fiercely committed and forward-thinking CSGers around the world.

Want to be future-ready and a change-maker like the global brands that trust CSG? Visit csgi.com to learn more.

FORWARD-LOOKING STATEMENTS

This communication contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 which represent the current expectations and beliefs of management of CSG Systems International, Inc. (“CSG”) concerning the proposed transaction involving CSG, NEC Corporation (“Buyer”), and Canvas Transaction Company, Inc. (“Merger Sub”), and other future events and their potential effects on CSG. Such statements are based upon the current beliefs and expectations of CSG’s management, are not guarantees of future results and are subject to a significant number of risks and uncertainties. These forward-looking statements are inherently subject to significant business, economic and competitive uncertainties and contingencies and risk relating to the transaction, many of which are beyond CSG’s control.

In connection with the proposed transaction, CSG will file with the Securities and Exchange Commission (the “SEC”) a proxy statement of CSG. CSG plans to mail the definitive proxy statement to its stockholders in connection with the proposed transaction. INVESTORS AND STOCKHOLDERS ARE URGED TO READ THE PROXY STATEMENT AND OTHER RELEVANT DOCUMENTS FILED OR TO BE FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION ABOUT CSG AND BUYER, THE PROPOSED TRANSACTION AND RELATED MATTERS. Investors and stockholders will be able to obtain free copies of the proxy statement and other documents filed with the SEC by CSG through the website maintained by the SEC at www.sec.gov. In addition, investors and stockholders will be able to obtain free copies of the definitive proxy statement and other documents filed by CSG with the SEC upon written request to: CSG Systems International, Inc., Investor Relations, at 129 Inverness Dr W, Suite 300, Englewood, CO 80112. Information regarding the persons who may, under the rules of the SEC, be considered participants in the solicitation of proxies from CSG’s stockholders in connection with the proposed transaction is set forth in CSG’s proxy statement for its 2025 annual meeting of stockholders, which was filed with the SEC on April 1, 2025. Additional information regarding the interests of CSG’s directors and executive officers in the proposed transaction, which may be different than those of CSG’s stockholders generally, will be contained in the proxy statement relating to the proposed transaction when filed with the SEC.