AI-driven commerce

DBS Bank and Visa are piloting “Visa Intelligent Commerce,” enabling AI agents to initiate and complete purchases on behalf of customers. This “agent-driven commerce” shifts transactions from human to AI execution, with banks retaining control through tokenization and approval workflows. The pilot focuses on routine purchases, aiming to integrate AI more deeply into financial operations while addressing security and trust concerns.

PayPal is partnering with OpenAI to integrate its digital wallet directly into ChatGPT, allowing users to seamlessly purchase goods and services using their PayPal accounts. The move aims to create a synergy between PayPal’s financial ecosystem and OpenAI’s AI capabilities, benefiting both consumers and merchants by providing a secure and convenient purchasing experience. This partnership, coupled with other AI integrations, aims to position PayPal as a key player in the future of AI-driven commerce. PayPal shares soared following the announcement.