AI Search

IDC’s “AI Search Product Assessment, 2025” evaluates general-purpose search products based on user data, product performance, and technological capabilities. Alibaba’s Quark application excelled in product performance, achieving a score of 4.8 out of 5. This performance surpassed Baidu, positioning Quark as a leader in this key dimension according to the IDC report. The assessment underscores Quark’s strong capabilities.

Coveo, an AI-Relevance leader, announced Docusign selected its AI-Search and Relevance Generative Answering to enhance customer support. Docusign aims to improve self-service, optimize agent workflows, and ensure consistent responses, reducing time spent finding information. Coveo’s platform offers scalability, security, and actionable intelligence, promising increased efficiency and improved experiences. Coveo’s AI aggregates content, amplifies case deflection, and cuts down answer-seeking time, driving operational efficiency and personalized support.

At the AGI Playground, Liang Zhihui of 360 Group introduced “Super Search,” an AI-driven search engine. Moving beyond traditional keyword-based methods, Super Search uses a task engine with autonomous planning to address complex queries. It leverages LLMs, along with specialized tools and models, including domestic ones, to break down and execute intricate tasks, as for planning a rock-climbing trip. Features include intelligent agent creation and integration of high-quality models.