Claims Inflation

Aviva uncovered a record £230 million in fraudulent insurance claims, highlighting the growing sophistication of fraudsters using AI. To combat this, Aviva is deploying its own AI tools to detect fabricated evidence, counterfeit documents, and inflated claims. This AI system analyzes vast datasets for anomalies and inconsistencies, acting as a crucial filter to augment human investigators and address the challenges of AI-generated deception in the financial sector.