Claims Processing

Insurers are increasingly integrating AI directly into core operations like claims handling, underwriting, and global program management. Companies like Allianz, Aviva, and Zurich are deploying AI tools to automate repetitive tasks, summarize complex documents, and streamline multinational program management. This shift focuses on augmenting human expertise rather than full automation, improving efficiency, accuracy, and decision-making while maintaining human oversight. The goal is to enhance operational integrity and scalability, making AI a fundamental tool for profitability.