Compliance Issues
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Regulators Summon JD Takeout Over Low-Quality, Cut-Rate Merchant Practices Disrupting Market Order
Sichuan regulators summoned JD Delivery executives to address operational violations impacting market integrity and consumer trust. Issues included mismatched merchant addresses, unauthorized business expansions, and unfair pricing. Authorities mandated immediate platform reforms, stricter oversight, and compliance with ethical practices. JD pledged enhanced vendor vetting, real-time audits, and expanded use of livestreamed “Transparent Kitchens” for accountability. This follows broader regulatory actions against China’s food delivery sector, including Meituan and Ele.me, amid concerns over monopolistic practices and labor standards.
