Cost Savings

Microsoft and the GSA have reached an agreement to accelerate AI and digital technology adoption across federal agencies. The deal provides free services like Microsoft 365 Copilot and aims to modernize government IT infrastructure. This partnership, part of the GSA’s “OneGov” strategy, joins similar offerings from other tech giants. Agencies procuring through the GSA will access Microsoft’s suite, including Azure, Dynamics 365 and Sentinel, improving productivity and security. Microsoft expects over $3 billion in savings for the government in the first year, with projected cumulative savings exceeding $6 billion over three years.

A new report by Zopa and Juniper Research forecasts UK banks could save £1.8 billion by 2030 using generative AI. The savings, largely from back-office automation and personalized customer service, may come at the cost of 27,000 finance jobs. While AI automates routine tasks, the report stresses the need for workforce reskilling to manage AI systems. Digital-first banks are better positioned than legacy institutions, highlighting the need for traditional banks to adapt.