Customers Bank
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OpenAI and Customers Bank Forge Partnership to Automate Finance
Customers Bank CEO Sam Sidhu utilized an AI clone during an earnings call to highlight the bank’s significant embrace of artificial intelligence. The bank has partnered with OpenAI to embed engineers, aiming to automate lending and client onboarding. This strategy seeks to drastically reduce loan processing times, scale growth without increasing headcount, and improve efficiency ratios, demonstrating a tangible return on AI investment.
