Data Infrastructure

Physical AI, specifically humanoid robots, are proving vital for customer service, addressing labor shortages and the limitations of traditional automation. A partnership between KDDI and AVITA exemplifies this, combining robust communication infrastructure with advanced avatar technology. These robots, designed with human-like expressions and movements, aim to replicate nuanced nonverbal cues crucial for hospitality. Leveraging powerful data centers and AI models like Google’s Gemini, they are being prepared for commercial trials, marking a significant step from digital to physical customer interaction.