Decision Support

Supply chain disruptions cost businesses $184 billion annually. While AI excels at detecting problems, swift action remains a bottleneck due to reliance on manual intervention and “ticket” systems. The next frontier is “bounded action,” where pre-authorized, rule-based decisions allow automated agents to execute critical responses immediately. This requires codifying decisions as policies, enabling execution systems for machine-initiated transactions, and evolving accountability. Companies empowering bounded action will gain a significant competitive advantage by drastically shortening response times.