Enterprise Communication

AI is transforming workplace communication, presenting enterprises with governance challenges. LeapXpert’s platform addresses this by consolidating external client communications from platforms like WhatsApp and Teams into a governed environment. Their AI engine, Maxen, analyzes messages for sentiment, compliance, and intent while maintaining auditability. This provides stakeholders with transparent records and flagged anomalies, improving efficiency and risk management. A case study showed a 65% reduction in manual review time. LeapXpert emphasizes the need for transparency and control to leverage AI’s benefits without sacrificing data security.