Finance Jobs

A new report by Zopa and Juniper Research forecasts UK banks could save £1.8 billion by 2030 using generative AI. The savings, largely from back-office automation and personalized customer service, may come at the cost of 27,000 finance jobs. While AI automates routine tasks, the report stresses the need for workforce reskilling to manage AI systems. Digital-first banks are better positioned than legacy institutions, highlighting the need for traditional banks to adapt.