financial institutions

Financial institutions like Goldman Sachs and Deutsche Bank are adopting “agentic AI” for trading surveillance. This advanced AI analyzes real-time market patterns and complex data signals, going beyond traditional rule-based systems to detect potential misconduct. These AI agents work autonomously to identify anomalies, enhancing oversight and reducing false positives, while human compliance officers retain final review and decision-making authority.

DBS Bank and Visa are piloting “Visa Intelligent Commerce,” enabling AI agents to initiate and complete purchases on behalf of customers. This “agent-driven commerce” shifts transactions from human to AI execution, with banks retaining control through tokenization and approval workflows. The pilot focuses on routine purchases, aiming to integrate AI more deeply into financial operations while addressing security and trust concerns.

JPMorgan Chase now views AI as a core operational necessity, not just an innovation project, according to CEO Jamie Dimon. The bank prioritizes building its own AI infrastructure over using public platforms to ensure data security and regulatory compliance. This strategic investment is seen as crucial for maintaining competitiveness and avoiding obsolescence in an industry where velocity and efficiency are paramount. While acknowledging potential short-term impacts on financials, JPMorgan believes insufficient AI investment poses a greater long-term risk.

Murex and AWS are expanding their partnership, integrating Murex’s MX.3 platform as managed services on AWS. This offers financial institutions enhanced functionality, security, and operational excellence. The collaboration focuses on accelerating deployment and upgrades, expanding Murex’s SaaS offering (MXSaaS) and cloud-native XVA as a Service leveraging AWS’s scalability. MXSaaS has already gained four new customers since June. Murex is investing heavily in scaling MXSaaS operations. The aim is to provide agility, flexibility, and resilience, optimizing the client experience.

ACI Worldwide launched ACI Connetic, a new cloud-native payment hub integrating various global payment networks. This platform brings together account-to-account, card payments, and AI-driven fraud prevention, allowing financial institutions to modernize payment infrastructures. Designed for scalability and resilience, ACI Connetic aims to streamline operations, reduce costs, and accelerate innovation. The solution, which is gaining traction in Europe and the US, will be showcased at EBAday 2025.