Five9

RingCentral and Five9 shares surged following strong earnings reports that assuaged investor fears about AI disruption. Both cloud communications firms specializing in customer engagement reported robust financial results and optimistic guidance. RingCentral’s stock jumped 34% as AI became a tailwind, doubling ARR from AI-enhanced features. Five9’s stock rose 14% with AI bookings more than doubling and its AI portfolio reaching $100 million ARR. These companies demonstrate a successful integration of AI, suggesting adaptation rather than obsolescence in the evolving software sector.