Forward-deployed engineers

OpenAI introduces “Presence,” a managed service for enterprise AI agents, moving beyond traditional API keys and licenses. This hands-on approach involves OpenAI engineers and system integrators, tailoring agents to specific business challenges. The service prioritizes governance, business value, and operational discipline, addressing common AI adoption bottlenecks. Despite its “battle-tested” claim, current deployments are in early stages with named customers acting as design partners, and pricing remains undisclosed. Delivery capacity is identified as a key constraint.

OpenAI is launching a new Deployment Company, acquiring Tomoro, and partnering with investment firms to accelerate enterprise AI integration. This move aims to address the growing demand and complexity of AI implementation for businesses, positioning OpenAI to capture a larger share of the competitive enterprise AI market. The company’s revenue from enterprise clients is already significant and projected to grow.