Glia

Glia, a customer service platform specializing in AI for banking, won the Banking and Financial Services Category at the 2026 Artificial Intelligence Excellence Awards. The recognition highlights Glia’s practical AI solutions that automate up to 80% of customer interactions, freeing up human agents for higher-value tasks. Their platform is designed to navigate security and regulatory complexities of generative AI, and Glia offers contractual guarantees against AI hallucinations and prompt injection vulnerabilities, ensuring AI safety and security for financial institutions.