Managed Service
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Enterprise AI Agents, Engineers Included
OpenAI introduces “Presence,” a managed service for enterprise AI agents, moving beyond traditional API keys and licenses. This hands-on approach involves OpenAI engineers and system integrators, tailoring agents to specific business challenges. The service prioritizes governance, business value, and operational discipline, addressing common AI adoption bottlenecks. Despite its “battle-tested” claim, current deployments are in early stages with named customers acting as design partners, and pricing remains undisclosed. Delivery capacity is identified as a key constraint.
