Marc Benioff

Salesforce (CRM) shares tumbled 8% after a tepid revenue forecast, extending its year-to-date slump to 28%. While Q2 revenue beat expectations with a 10% increase to $10.24 billion, forward guidance fell short. Despite AI investments and SaaS offerings, Salesforce hasn’t capitalized on the AI boom like competitors. Concerns persist about AI disrupting the software sector. Salesforce acknowledges challenges in marketing and commerce product sales, but highlights success with Agentforce. The company maintains full-year revenue outlook but raised earnings guidance, prioritizing profitability.