Pin Haofan
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Meituan Customer Service Responds to Rider’s “Dog Food” Comment on Pinduoduo Order: Not a Meituan Rider
A social media dispute arose in Guangdong, China, after a customer claimed a Meituan “Pin Haofan” driver disparagingly called their order “dog food.” The driver allegedly defended the remark as commonplace. However, Meituan customer service stated they could not verify the order or driver, casting doubt on the complaint. This incident occurs as Meituan invests in transparency for the value-priced “Pin Haofan” service, which boasts over a million merchants and 35 million daily orders, including a “Million Open Kitchens” initiative.
