platform power

Zhengzhou hotel operators accuse Trip.com of unauthorized rate modifications via an automated tool, prompting a regulatory probe. Authorities are gathering evidence of price discrepancies up to 20 yuan ($2.75) from merchant-set rates. While Trip.com claims the tool helps hotels stay competitive and allows opt-outs, over 110 complaints allege reactivation without consent. Legal experts warn violations of China’s Price Law and anti-competition regulations, highlighting tensions between platform rate control and merchant pricing autonomy. The case tests updated e-commerce laws amid growing scrutiny of China’s $100B online travel sector dominated by Trip.com.