Restaurant Commissions
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Restaurants Admit Takeout and Dine-In Food Quality Differs: “We Can’t Survive Without It”
A recent investigation reveals that some restaurants are offering different food quality for dine-in and delivery orders, using fresher ingredients for in-house customers and cheaper alternatives for takeout. High commission rates charged by delivery platforms are allegedly squeezing restaurant profits, incentivizing this “two-tiered” system. This practice risks a downward spiral in the food delivery industry. Experts urge delivery platforms to embrace transparent fee structures and restaurants to prioritize integrity to ensure consistent quality and ethical operations.
