Retail Sector

Netskope reports near-universal (95%) generative AI adoption in retail, up sharply from 73% last year, driven by competitive pressures. While usage of company-approved AI tools rises (from 21% to 52%), security risks escalate, with source code (47%) and regulated data (39%) commonly exposed. Companies are banning risky apps like ZeroGPT, and increasingly using enterprise platforms like OpenAI via Azure and Amazon Bedrock (16% each). Concerns extend to API connections (63%) and broader cloud security vulnerabilities, including malware via OneDrive and GitHub. Strict data protection and visibility are crucial.