Workplace AI
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AI in the Office: What Harvard Researchers Discovered About Human Usage
A Harvard Business School study found that AI’s effectiveness hinges on integration, not just implementation. While AI can boost individual performance and share expertise, the real future lies in AI-enabled teams, not AI replacing humans. Gains are significant for lower-skilled workers, but careful role evolution is needed. Managers currently lack training to effectively oversee AI, highlighting the need for strategic organizational redesign to truly leverage AI’s potential and protect human jobs.
