DXC Unveils Assure Smart Apps for Faster AI Innovation in Insurance

Empowering insurers with smart automation and AI to modernize operations, enhance decision-making, and drive growth

ASHBURN, Va., Oct. 13, 2025 – DXC Technology (NYSE: DXC), a Fortune 500 global technology services provider, is launching DXC Assure Smart Apps, a suite of AI-powered applications designed to reshape how insurance companies interact with customers, brokers, and advisors. Focused on speed, accuracy, and adaptability, Assure Smart Apps unify intelligent automation with modular design, helping insurers modernize operations and enhance performance by leveraging existing infrastructure.

As insurance firms grapple with integrating AI to boost growth while simultaneously managing costs and complexity, DXC Assure Smart Apps offers a strategic pathway for implementing AI-driven solutions efficiently. The suite is engineered for seamless integration with core systems through cloud capabilities powered by Amazon Web Services (AWS) and the APIs of the DXC Assure Platform. This allows insurers to harness the power of AI and natural language processing effectively, without overhauling pre-existing systems. Built with DXC’s Assure BPM, the Smart Apps promise orchestrated workflows, enterprise scalability and rapid deployment.

“Assure Smart Apps are designed to adapt to the varying needs of insurers, whether they’re working with legacy systems, expanding functionality, or gearing up for a full-scale digital transformation,” said Ray August, President of Insurance Software and Business Process Services at DXC. “This launch marks a significant step in digitizing and automating every facet of the insurance business. Our modular design ensures flexibility, enabling companies to innovate at their own pace without disrupting operations or existing investments.”

Assure Smart Apps incorporate specific features designed to tackle common challenges facing insurance professionals:

• Self-service capabilities: This feature enables customers, brokers, and advisors to independently update information on the platform as needed.
• Customer support: A personal insurance concierge is available to customers via their mobile devices, using AI-driven insights to provide instantaneous assistance.
• AI insights: AI-enabled dashboards use previously structured contracts to produce intelligent insights and accelerate the decision-making process.
• Leverage existing systems: Assure Smart Apps can be swiftly constructed and deployed, complementing current DXC solutions to minimize operational disruption.

DXC’s collaboration with ServiceNow refines the Assure BPM platform’s workflow technology and agentic AI capabilities. This alliance is expected to ensure robust performance, scalability, and an estimated 80% reduction in process design time. Smart Apps can be deployed individually or within Smart Solutions—specialized offerings tailored to specific business requirements.

With over four decades of experience in the industry, DXC is a trusted partner for 21 of the top 25 global insurers. As a cloud technology provider, DXC continues to spearhead innovation, helping insurers increase revenue while streamlining costs across systems. The company processes more than 1 billion policies via DXC software.

For more information on DXC Technology’s offerings, visit dxc.com.

About DXC Technology

DXC Technology (NYSE: DXC) is a leading global provider of information technology services. Our engineering, consulting and technology experts help clients simplify, optimize and modernize their systems and processes, manage their most critical workloads, integrate AI-powered intelligence into their operations, and put security and trust at the forefront. Learn more on dxc.com. 

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