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CNBC AI News – May 28th – The trending hashtag “Your Delivery Rider is Attacking Your Breakfast” has sparked a heated online debate, raising serious concerns about the integrity and safety of food delivery services. Social media users are sharing accounts of delivery riders allegedly compromising the condition of delivered meals, ranging from snacking on customer orders to outright tampering.
Reports detail a range of unsettling occurrences. Some users claim that riders have helped themselves to portions of orders, including items like savory pancakes, tea eggs, and even soup, sometimes allegedly attempting to conceal their actions with water to dilute the missing portions.
Other incidents involve deliberate damage to protective packaging, such as broken seals on drink lids, leading to further consumer distrust.
In the most extreme cases, accusations of riders spitting into food or placing foreign objects like hair into the meals have amplified customer fears regarding food safety.
In response to these growing concerns, customer service representatives from several major food delivery platforms have issued statements:
A representative from Meituan, a major player in the food delivery market, stated that most delivered items are sealed to ensure the privacy and security of the food items. They clarified that if the seal is intact, there is no opportunity for the rider to tamper with the meal. Customers concerned about their order’s security are encouraged to contact customer service.
A spokesperson for JD.com’s food delivery service echoed these sentiments, emphasizing the importance of sealed packaging from merchants. They highlighted that sealed packaging should indicate that the food has not been tampered with. Customers are still encouraged to report any issues with their deliveries via the customer service channels.
A customer service agent from Ele.me also affirmed that vendors generally utilize protective seals to safeguard customer orders. They emphasized these seals should be intact, indicating the food is safe and not opened during transit.
Original article, Author: Tobias. If you wish to reprint this article, please indicate the source:https://aicnbc.com/1115.html
