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In a case that highlights the increasingly complex intersection of social media and retail, a Chinese court has ruled in favor of retail giant Pang Dong Lai, awarding the company RMB 400,000 (approximately $55,000 USD) in damages related to a defamation lawsuit.
The case, heard by the Weidu District People’s Court in Xuchang City, stemmed from a series of videos posted on the Douyin (TikTok) account “Two Little Duan.” The videos, which have since been taken down, featured negative commentary regarding a pair of red underwear purchased at a Pang Dong Lai store. The content included both claims of adverse reactions to the product and disparaging remarks about both the product’s quality and the company’s customer service.
Following the posts, Pang Dong Lai removed the implicated product from its shelves and conducted tests on the merchandise. The results of these tests showed that the items met the defined standards for compliance.
Speaking during the court proceedings, the defendant, Ms. Duan, expressed her affection for the brand, declaring she was a frequent customer of and an admirer of Pang Dong Lai. She also stated that the content was not intended to inflict harm to the brand.
The court ordered Ms. Duan to issue a formal written apology on her Douyin account and to pay the stipulated compensation to Pang Dong Lai.
The case underscores the potential financial ramifications for those who make unsubstantiated claims or engage in defamatory behavior online.
Original article, Author: Tobias. If you wish to reprint this article, please indicate the source:https://aicnbc.com/1336.html