CNBC AI News – The ride-hailing industry, already under intense scrutiny globally regarding commission structures and fare transparency, faces fresh allegations of exploiting drivers through “shadow contracts.”
The controversy centers around claims of a major disparity between fares paid by passengers and the earnings reported to drivers. According to a recent post on social media, a driver in Lhasa, China, identified as “Mr. Ma” who works for a ride-hailing platform, completed a 12.5-kilometer trip on June 16th.
Mr. Ma alleges that upon observing the passenger’s payment, a significant discrepancy emerged. While the passenger paid 45.1 yuan, the driver’s app reportedly showed a total payment of only 39.68 yuan, with his take-home pay being a mere 28.36 yuan, implying a platform commission of over 25%.
Adding insult to injury, the driver claims the app’s order details page explicitly stated it was displaying the actual fare paid by the passenger, further fueling the claims of deceptive practices.
This isn’t an isolated incident. Previous reports have highlighted similar discrepancies in the ride-hailing industry, often attributed to a complex web of sub-platforms and order distribution strategies. One common tactic involves platforms shifting orders between themselves to circumvent high commission rates. Rather than a single platform taking a 30% cut, several platforms might each charge 20%. This strategy aims to bypass regulations, and the platforms may then engage in behind-the-scenes revenue sharing schemes, ultimately impacting drivers’ earnings.
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