FirstCash Reaches Settlement in CFPB Military Lending Act Case

FirstCash Holdings settled with the CFPB over Military Lending Act violations, agreeing to pay $5-7 million in consumer redress and a $4 million penalty. The company will introduce specialized pawn lending products for U.S. military personnel. This $9-11 million settlement resolves regulatory disputes and will impact Q2 2025 financial results. Despite maintaining disagreements with the CFPB’s interpretation, CEO Rick Wessel emphasized commitment to military families. Operating over 3,000 pawn stores globally, FirstCash’s core business remains collateral-based lending for credit-constrained consumers. Judicial approval of the settlement is pending. (98 words)

FirstCash Holdings (Nasdaq: FCFS) has settled with the Consumer Financial Protection Bureau over alleged Military Lending Act violations. As part of the resolution, the pawn financing specialist will introduce a dedicated lending product for U.S. military personnel while paying between $5-7 million in consumer redress and a $4 million civil penalty. The charges will impact Q2 2025 financial results.

Positive

  • Settlement resolves regulatory uncertainty stemming from CFPB litigation
  • New military-focused product creates specialized market niche
  • $9-11 million settlement cost appears manageable relative to corporate scale

Negative

  • Significant consumer restitution payments required
  • Regulatory fine compounds financial impact
  • Potential brand erosion from military lending allegations

07/11/2025 – 06:12 PM

FORT WORTH, Texas — FirstCash Holdings (Nasdaq: FCFS) has navigated a regulatory hurdle through a settlement agreement with the Consumer Financial Protection Bureau concerning Military Lending Act compliance. The operator of over 3,000 pawn retail locations across North and South America disclosed terms including a novel pawn product tailored for servicemembers alongside $5-7 million in consumer restitution payments and a $4 million civil penalty.

“Though we maintain disagreements regarding the CFPB’s interpretation, resolution represents our pragmatic path forward,” stated CEO Rick Wessel. The settlement allows FirstCash to pivot toward product innovation while mitigating legal overhang. The company emphasized its “ongoing commitment to military families through enhanced service solutions.”

Pending judicial approval, the settlement mandates specialized lending protocols for military personnel and families. The combined financial impact of approximately $9-11 million will register in Q2 2025 financial statements. Current operations remain unaffected as the pawn specialist maintains its footprint across 14 countries.

With pawn operations driving nearly 80% of segment earnings, FirstCash’s core business focuses on collateral-based lending to credit-constrained consumers. Its American First Finance subsidiary provides supplemental revenue through retail financing solutions.

FAQ

What is the total financial impact of FirstCash’s settlement?

Total settlement costs range from $9-11 million, comprising $5-7 million in consumer restitution and a $4 million regulatory fine.

When will the settlement impact financial results?

Financial repercussions will be recorded in second-quarter 2025 GAAP results.

What changes will military customers see?

FirstCash will develop specialized pawn lending protocols exclusively for U.S. military members and their dependents.

How extensive is FirstCash’s retail network?

The company maintains over 3,000 pawn retail locations throughout the United States and Latin America.

What regulations were at issue?

The CFPB alleged violations of the Military Lending Act, which provides enhanced consumer protections for service members.

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