Full Truck Alliance Issues 2024 ESG Report

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GUIYANG, China, July 15, 2025 – Full Truck Alliance (NYSE: YMM), the digital freight giant connecting shippers and truckers across China, just dropped its 2024 Environmental, Social, and Governance (ESG) report. The company is doubling down on sustainability, integrating it into the very DNA of its business strategy and operations.

According to Peter Hui Zhang, FTA’s Founder, Chairman, and CEO, 2024 was all about “executing on our ESG priorities with focus and discipline.” Zhang emphasized the company’s aggressive use of emerging technologies like AI, big data, and cloud computing to boost efficiency and drive innovation. “Our strong technological foundation and culture of innovation position us well to scale efficiency, deepen our digital capabilities and move the freight logistics industry toward a greener future,” he stated.

Inside FTA’s 2024 ESG Playbook:

Green Freight: Cutting Carbon Where it Counts

FTA is tackling the pressing issue of carbon emissions head-on. Their intelligent freight-matching tech is designed to optimize truck dispatch and minimize the dreaded “3E’s”: Empty Hauling, Empty Loads, and Empty Waiting. By slashing the 3E rate from 38.97% in 2020 to 34.92% this year, FTA estimates it has helped cut carbon emissions by a whopping 32 million metric tons of CO₂ equivalent (tCO₂e). That efficiency translates to roughly RMB 83 billion in economic value. Not bad for a start.

Safer and Smarter: Building a Better Freight Ecosystem

Safety is paramount. FTA is working hard to build a safe and reliable digital roadway for the nation’s freighters. The company has implemented a three-tier management system, rapid-response protocols, and tightened controls on hazardous materials. The proof is in the pudding: a 100% complaint resolution rate and a 90.35% customer satisfaction rate after complaint handling. FTA is also investing in its drivers, launching 12 safety education courses that attracted 780,000 participants this year. An AI-powered cargo recommendation tool also helped reduce average empty-haul distances by 12.25 km per order, boosting matching efficiency and margins.

People Power: Investing in Talent for Sustainable Growth

FTA sees its employees as its greatest asset. In 2024, FTA beefed up its talent development framework, expanded employee benefits, and created an open communication platform. An internal employee satisfaction survey, covering 78% of the full-time workforce, scored an average of 4.52 out of 5, signaling a motivated and satisfied team.

Governance: Setting the Standard for Sustainable Value

Strong governance is the bedrock of any successful, sustainable business. In 2024, FTA reinforced its corporate governance framework with a focus on data security and privacy. Core systems achieved Level III Information Security Protection Certification, and the company reported no major data breaches. FTA’s commitment to transparency and accountability is further demonstrated by the 100% participation and pass rate on the company’s annual ethics and compliance training for its staff.

Want to dive deeper into FTA’s sustainability efforts? Check out the full report in English on the investor relations website: ir.fulltruckalliance.com.

About Full Truck Alliance Co. Ltd.

Full Truck Alliance Co. Ltd. (NYSE: YMM) is a leading digital freight platform connecting shippers with truckers. The company provides freight matching services, including freight listing, freight brokerage and transaction services, and a range of value-added services. With the mission to empower enterprises, the Company is shaping the future of logistics with technology and aspires to revolutionize logistics, improve efficiency across the value chain and reduce its carbon footprint. For more information, please visit ir.fulltruckalliance.com.

Safe Harbor Statement

This press release contains statements that may constitute “forward-looking” statements, which are made pursuant to the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “may,” “will,” “expect,” “anticipate,” “aim,” “estimate,” “intend,” “plan,” “believe,” “potential,” “continue,” “is/are likely to,” and similar statements. Statements that are not historical facts, including statements about the Company’s beliefs, plans, and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: FTA’s goal and strategies; FTA’s expansion plans; FTA’s future business development, financial condition and results of operations; expected changes in FTA’s revenues, costs or expenses; industry landscape of, and trends in, China’s road transportation market; competition in FTA’s industry; FTA’s expectations regarding demand for, and market acceptance of, its services; FTA’s expectations regarding its relationships with shippers, truckers and other ecosystem participants; FTA’s ability to protect its systems and infrastructures from cyber-attacks; PRC laws, regulations, and policies relating to the road transportation market, as well as general regulatory environment in which FTA operates in China; the results of regulatory review and the duration and impact of any regulatory action taken against FTA; the impact of health epidemics, extreme weather conditions and production constraints brought by electricity rationing measures; general economic and business condition; and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company’s filings with the SEC. All information provided in this press release is as of the date of this press release, and the Company does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

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