Duke Energy Prepares for Indiana Storms, Urges Customer Readiness

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Duke Energy is preparing for severe weather forecasted to impact its Indiana service territory. The company is mobilizing resources and urges customers to prepare for potential power outages by charging devices, stocking emergency kits, and planning for special needs. Customers can report outages and receive updates via text, mobile app, website, or phone. Duke Energy is Indiana’s largest electric supplier, serving 920,000 customers. Duke Energy (NYSE: DUK) is committed to a cleaner energy future.

PLAINFIELD, Ind., July 18, 2025 /PRNewswire/ — Duke Energy (NYSE: DUK) is bracing for a weekend of potentially severe weather across its Indiana service territory, with forecasters predicting strong thunderstorms and damaging winds. The energy giant is actively monitoring the situation and mobilizing resources to mitigate the impact of potential widespread power outages.

“Preparation is paramount when facing severe weather,” stated Clint Carnahan, Duke Energy’s General Manager of Emergency Preparedness. “We’ve been rigorously planning throughout the year, and we urge our customers to be proactive in ensuring their own safety and preparedness. Quick reaction times can make all the difference during a storm event.”

Key Actions for Customers: Weathering the Storm

  • Stay Charged and Stocked: Ensure your mobile devices are fully charged. Assemble an emergency kit containing flashlights, ample batteries, bottled water, non-perishable food items, and necessary medications.
  • Special Needs Planning: If you or a family member relies on electric-powered life support equipment, meticulously plan for potential extended outages. This includes identifying alternative shelter arrangements and ensuring backup power solutions are in place.

Power Outage? Here’s How to Report and Stay Informed:

Duke Energy customers experiencing outages can report them through multiple channels, ensuring accessibility and prompt communication:

  • Text Alerts: Text OUT to 57801 (standard messaging rates apply).
  • Mobile App: Download the Duke Energy app from the Apple App Store or Google Play for real-time updates and reporting features.
  • Online Portal: Visit duke-energy.com/outages for comprehensive outage information.
  • Automated Phone System: Call 800.343.3525 for automated outage reporting.
  • Outage Alerts: Enroll in Outage Alerts for proactive notifications regarding restoration efforts.
  • Interactive Outage Map: Track outages, system-wide impact, and estimated restoration times via Duke Energy’s interactive outage map at duke-energy.com/outagemap.

For in-depth guidance on pre-storm preparation, safety measures during the storm, and post-storm procedures, visit duke-energy.com/safety-and-preparedness/storm-safety. This resource provides crucial information for residents to safeguard themselves and their property.

Duke Energy Indiana: Powering the Hoosier State

Duke Energy Indiana, a subsidiary of Duke Energy, stands as the state’s largest electric supplier, with approximately 920,000 customers within its extensive 23,000-square-mile service area. The company boasts an impressive 6,300 megawatts of owned electric capacity, playing a crucial role in powering Indiana’s economy and communities.

Duke Energy: A National Energy Leader

Duke Energy (NYSE: DUK), a Fortune 150 behemoth based in Charlotte, North Carolina, is a prominent player in the U.S. energy landscape. Serving 8.4 million electric customers across North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky, Duke Energy collectively owns a formidable 54,800 megawatts of energy capacity. The company also provides natural gas services to 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio, and Kentucky.

Duke Energy is at the forefront of the energy transition, prioritizing customer reliability and value as it navigates the shift towards a smarter, cleaner energy future. Strategic investments are being channeled into modernizing the electric grid and deploying cleaner generation sources, including natural gas, nuclear power, renewables, and cutting-edge energy storage technologies. This multifaceted approach positions Duke Energy as a key driver of sustainable energy solutions.

For further information, explore duke-energy.com and the Duke Energy News Center. Stay connected with Duke Energy on X, LinkedIn, Instagram, and Facebook. For compelling stories about the people and innovations shaping the energy transition, visit illumination.

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SOURCE Duke Energy

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Jam

Jam

Jan, a seasoned journalist, specializes in major corporations' stock industry and the IT tech internet field. With years of experience, she's known for dissecting global tech giants' stock moves, analyzing financial impacts and industry trends. Jan excels at simplifying complex data and tech concepts, and her work appears in renowned financial and tech publications.
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