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SHANGHAI – A recent visit to the prestigious Waldorf Astoria Shanghai on the Bund turned sour for a woman, identified as Ms. Zhang, and her friend. The duo, who had booked a 616 yuan (approximately $85 USD) French dinner at the hotel, were stopped from taking photos in the lobby while admiring an art exhibit.
According to Ms. Zhang, a man identifying himself as a manager deemed their attire – Lolita dresses – “inappropriate.” The manager allegedly stated directly it was “discrimination” and, growing impatient, asked them to leave. Ms. Zhang, understandably upset, requested written regulations outlining the hotel’s dress code, which the manager failed to provide.
Ms. Zhang described her outfit as a deep purple dress with a linen-colored wig, while her friend wore a white dress with an underlay – both outfits were described as simple and lacking elaborate designs. They were not using professional photography equipment and were not engaged in commercial photography. Further complicating matters, Ms. Zhang pointed to social media posts showing others wearing Lolita fashion while gathering and taking pictures at the same hotel. Feeling wronged, Ms. Zhang is seeking a public apology from the Waldorf Astoria.
The Waldorf Astoria Shanghai on the Bund, a luxury hotel under the Hilton umbrella, boasts nightly rates ranging from approximately 2,000 yuan (around $275 USD) to upwards of 40,000 yuan (approximately $5,500 USD). A review of the hotel’s official website did not reveal any specific dress code guidelines for guests in public areas.
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