12123 platform

JD Logistics has partnered with the 12123 traffic management platform to offer a new document delivery service. A pilot program in Suqian allows residents to receive official vehicle and driver documents, like license plates and driver’s licenses, directly via JD Express. This “from window to doorstep” service, utilizing a “Special Security” system, aims to improve customer convenience by streamlining the administrative process and reducing trips to government offices. Users can track deliveries and access customer support.