CNBC AI News, July 16 – JD Logistics is streamlining vehicle and driver services through a new partnership with the 12123 traffic management platform. According to a recent announcement on JD Logistics’ official bulletin, a pilot program offering JD Express delivery of official vehicle and driver documentation launched on July 11th in Suqian, Jiangsu province, with plans for expansion to other regions.
The service enables users handling vehicle and driver-related administrative tasks to receive a full suite of official documents, including license plates, vehicle registration certificates, driver’s licenses, and temporary permits, directly to their doorstep. This “from window to doorstep” service aims to drastically improve convenience for customers.
JD Express is integrated into the existing 12123 document delivery process, managing key stages like pickup, packaging, transportation, and final delivery.
Residents of Suqian applying for vehicle registrations or licenses through the 12123 online platform or at physical service centers now have the option to select JD Express for home delivery. This facilitates a fully digital experience: “online application – background check – express delivery.”
Recognizing the sensitive nature of official documents like license plates and registration papers, JD Express is employing a “Special Security” (特安) service. This includes dedicated packaging, transportation routes, and handling by specifically trained personnel to ensure the safety and integrity of the delivered items.
After submitting their application, users can track the real-time progress of their delivery via the JD Express app or mini-program. A dedicated customer service team is also available to answer queries and provide support.
This new service significantly reduces the number of trips citizens need to make to government offices, further streamlining the administrative process. The collaboration between JD Logistics and 12123 signals a continued push toward digital transformation and improved customer service in the traditionally bureaucratic realm of vehicle and driver management.
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