Agentforce

Salesforce projects revenue exceeding $60 billion by 2030, aiming to reassure investors amid growth concerns. This excludes the Informatica acquisition, expected to enhance data integration. While targeting over 10% organic growth, Salesforce faces skepticism due to AI code generation tools. CEO Benioff downplays AI’s imminent takeover, emphasizing human expertise. The company is focusing on its Agentforce software to automate customer service, despite slow early adoption. Partnerships with Anthropic and OpenAI aim to bolster Agentforce’s AI capabilities, showcased at Dreamforce with implementations at companies like FedEx and PepsiCo.