Agentic AI

OpenAI launched Deep Research, an agentic AI feature enhancing ChatGPT’s multi-stage analytical workflows by autonomously synthesizing vetted online sources. Operational in complex domains like financial modeling and supply chain risk, it achieved 26.6% problem-solving accuracy across 3,000 cross-disciplinary questions (vs. 9.4% for competitors) and 72.57% on the GAIA benchmark. While outperforming prior models in rigor and documentation, limitations persist in resolving conflicting data and probabilistic reasoning. Initially available to Pro-tier users, deployment excludes EU jurisdictions, raising compliance concerns for sectors requiring calibrated confidence thresholds.

The ISG Provider Lens™ report (September 2025) analyzes how AI, including GenAI and agentic technologies, transforms finance and accounting outsourcing (FAO) by shifting vendors from back-office roles to strategic partners. Across 48 providers in four domains—invoice-to-pay, order-to-cash, R2R/tax, and FP&A—AI automates workflows, reduces manual tasks by 60%, enables real-time insights, and supports predictive financial planning. The study evaluates innovation, global adoption, and vendor capabilities, emphasizing AI co-pilots, blockchain integrations, and tools turning spreadsheets into dashboards, to help enterprises benchmark partners reshaping CFO priorities and operational agility.