AI crisis management
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Responding to and Recovering from AI System Incidents
A significant portion of businesses lack clarity on how to halt or diagnose AI system failures, posing a growing risk of irreversible damage. ISACA research reveals most digital trust professionals cannot confidently intervene in AI emergencies or identify responsible parties for AI-induced harm. Experts stress the need for structured AI management, treating AI as “digital employees” with clear ownership and immediate override capabilities, rather than a purely technical issue. Effective governance and accountability are crucial for safe AI scaling.