ChatGPT Enterprise

.BBVA has rolled out ChatGPT Enterprise to 11,000 staff, one of the largest AI deployments in banking. A pilot showed workers saved three hours weekly, with 80% daily use and thousands of custom GPTs for internal workflows. The bank now embeds LLMs into risk analysis, software development, and a new “Blue” virtual assistant for customers, while enforcing enterprise‑grade security, role‑based training, and performance monitoring. BBVA expects up to 5% operating‑cost reductions and faster product launches, positioning it as a benchmark for AI adoption in the regulated financial sector.

OpenAI is enhancing ChatGPT by integrating it with proprietary company data, transforming it into a tailored analytical tool. This addresses the challenge of accessing internal data silos, enabling ChatGPT to leverage documents, files, and other business information. OpenAI emphasizes granular administrative controls and data privacy measures, connecting to platforms like Slack and SharePoint. While promising workflow acceleration, this requires careful data governance and access control. Its strategic move pits OpenAI against enterprise giants and highlights the importance of secure, effective data integration for AI solutions.