Cockroach
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HeyTea’s Unopened Milk Tea Goes Viral After Customer Finds Roach, Company Pays Compensation
Mixue Ice Cream & Tea, a popular Chinese tea chain, is facing backlash after a customer found a cockroach in an unopened Jasmine Milk Tea in Ganzhou. The incident went viral, raising concerns about quality control. While the customer received a refund and compensation, the company is investigating, citing possible CCTV footage. Analysts suggest Mixue’s extensive franchise model (99.96% of their 46,479 stores are franchised) may contribute to food safety issues. The company apologized and pledged to improve service and awareness.
