Compensation Plan
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Jay Chou Concert Resale Ticket Glitch: Cat’s Eye Apologizes for Accidental Release, Cites System Test Error, Announces Compensation
Maoyan apologized for accidentally releasing Jay Chou concert tickets during a load test, leading to cancellations and user backlash. The platform cited a simulation error for the premature sale. While offering ¥200 vouchers as compensation, many users found the explanation and compensation insufficient, questioning fairness and contractual principles.
