CNBC AI News, July 2nd – The hashtag #MaoyanSneakilyReleasesTickets trended on Weibo, sparking a wave of online discussions. The controversy ignited on the evening of July 1st when users reported on social media platforms that Maoyan, a popular ticketing platform, had unexpectedly released tickets for Jay Chou’s concert in Jinan, only to later enforce cancellations on those who managed to purchase them.
Early this morning, Maoyan Entertainment issued a statement clarifying the situation regarding the “Jay Chou 2025 Carnival World Tour – Jinan Station” re-sale tickets.
Explaining the sudden release of tickets, Maoyan Entertainment stated: “Between 22:19:48 and 22:31:14 on July 1st, 2025, our staff, during simulation tests for the ‘secondary ultra-high traffic’ of the Jay Chou Jinan station concert, inadvertently released previously returned tickets.”
Currently, these impacted orders have been automatically refunded. Maoyan Entertainment will compensate the affected users with a ¥200 all-purpose voucher for performances, which will be credited to their accounts on July 2nd.
However, the official explanation has not appeased all users. Many expressed discontent, questioning the fairness of bearing the consequences for the platform’s error and deeming the compensation insufficient. One common sentiment was, “You made a mistake, and we who managed to grab tickets have to face the repercussions?” Another user remarked, “Who needs your 200 yuan? This shows a complete disregard for contractual principles.” The logic was also questioned, with one user pointing out, “You yourself said they were re-sale tickets from previous returns, meaning they weren’t oversold. Why force us to cancel?”
Original article, Author: Tobias. If you wish to reprint this article, please indicate the source:https://aicnbc.com/3794.html
