consumer rights

A Huawei M9 owner caused a collision while using the intelligent driving mode. Police assigned full responsibility to the owner, Mr. Zhang, who then demanded over a million yuan in compensation, including for emotional distress and cancer risk. Netizens criticized his demands as extortion, emphasizing driver responsibility for Level 2 ADAS. Negotiations are ongoing, with authorities investigating.

Following the release of a popular collectible series, altercations, including physical confrontations, have erupted due to high demand. Incidents in China, the UK, and Indonesia reveal aggressive behavior at vending machines, with some groups attempting market manipulation. Legal experts are examining the responsibilities of the company, consumers, and scalpers. The company faces liability for unsafe environments, while scalpers may face legal action for anti-competitive practices, and consumers are entitled to legal recourse against fraud or counterfeiting.

The State Administration for Market Regulation (SAMR) in China issued a compliance advisory for online retailers preparing for the “6.18” shopping event. The guidelines emphasize fair competition, consumer rights, and preventing unfair practices like data-driven price discrimination and fake reviews. Key areas include regulating promotional conduct, live-streaming marketing, advertising content, and consumer dispute resolution, targeting deceptive practices and ensuring product quality.

A Chinese express delivery service faces criticism after a customer’s $7,000+ jadeite bracelet went missing during shipment, with initial compensation offered at a mere $10. This sparked outrage, highlighting the lack of declared value insurance on a returned item worth nearly $50,000. The incident triggered debate about consumer rights and compensation liability in uninsured shipments, prompting calls for adherence to civil law principles and emphasizing the importance of declaring value and securing insurance for high-value goods.