CNBC AI News, July 31st – A growing outcry is surfacing in China over the alleged “double standard” practices of some restaurants, where fresh ingredients are purportedly reserved for dine-in customers while frozen meats and cheaper substitutes are used for takeout orders.
The Jiangsu Provincial Consumer Rights Protection Committee (JSCRPC) has weighed in on the issue, stating that core to the restaurant business is trust and fair dealing. The Committee argued that differential treatment based on consumption channel is unacceptable, and consumers’ right to clear and transparent information should never be compromised.
The JSCRPC highlights three key areas where this “double standard” manifests:
Ingredients: Restaurants are accused of using fresh, high-quality ingredients for customers dining in, while resorting to frozen alternatives or pre-prepared meals for delivery orders.
Portion Size: Takeout portions often appear to be significantly smaller than their dine-in counterparts.
Pricing: Menu prices on delivery platforms are frequently higher than those offered within the restaurant itself.
The JSCRPC maintains that regardless of whether a customer chooses to dine in or order out, upon payment, they are entitled to goods and services that align with the advertised standard. Differential treatment based solely on the consumption method is deemed unacceptable.
Experts suggest that exploiting informational asymmetry in this manner constitutes a violation of consumers’ rights to informed decision-making and fair trade. The situation raises pertinent questions about transparency, quality control, and ethical business practices within the rapidly expanding food delivery sector.
Original article, Author: Tobias. If you wish to reprint this article, please indicate the source:https://aicnbc.com/6095.html
