CX Innovation

NiCE will host a Capital Markets Day on November 17, 2025, to detail its long-term strategy, CX Innovation Roadmap (in partnership with Cognigy), and financial outlook. The event will explore NiCE’s AI-powered CX solutions and their impact on customer interactions. While NiCE emphasizes AI to transform CX and automate processes, it faces competition and must address concerns about data privacy and ethical AI practices. A live webcast and replay will be available on the company’s website.