Digital Banking

Pinwheel is expanding its solutions on the Jack Henry digital banking platform. This includes the Switch Kit and Bill Navigator, streamlining account activation and bill management for community and regional financial institutions. These features aim to simplify onboarding, allowing customers to easily switch deposits and bills, potentially saving money and enhancing customer loyalty.

Clearwater Credit Union leverages Alkami’s cloud-based fintech platform to deliver hyper-personalized member engagement through real-time transactional analytics, behavioral insights, and predictive financial empathy. By replacing physical branches with AI-driven interactions, the Montana-based institution executes 48 automated contextual campaigns monthly, achieving a 17% higher conversion rate than manual outreach. Alkami’s API-first modular architecture enables chronobanking capabilities – such as preemptive home improvement loan offers triggered by HVAC expenditures – while reducing implementation costs by 31% compared to industry averages. This digital transformation, part of a three-phase strategy, now processes 1.3 million monthly transactions as of Q1 2025, redefining branchless banking through geofenced mortgage alerts, lifecycle predictions, and community financial health metrics.