Enterprise Software

ServiceNow CEO Bill McDermott addresses concerns about AI potentially displacing enterprise software. He emphasizes ServiceNow’s integration with major AI hyperscalers, viewing it as a collaborative ecosystem rather than a threat. McDermott argues that AI models won’t replicate ServiceNow’s comprehensive solutions for business processes, especially in complex environments. He highlights the limitations of siloed AI deployments and stresses the importance of a cross-functional approach. Additionally, ServiceNow announced a five-for-one stock split to attract retail investors, following strong earnings that exceeded expectations.