refrigerator

A consumer complaint alleges a refrigerator failed just five months after repair by a major appliance platform. The initial repair, costing over 500 yuan, was for a refrigerant leak. Subsequent diagnoses suggest the repair overcharged the unit or improperly used methanol. Independent technicians found the unit irreparable. The consumer has filed a formal complaint, which was dismissed by a supposed regional director. The platform faces a crisis of confidence amidst thousands of complaints.