Retail Chain

JD.com’s CEO, Richard Liu, discussed parallels between JD.com’s operational philosophy and a successful retail chain’s employee-focused approach. He highlighted prioritizing employee well-being, fair treatment, and customer service. This retailer’s model emphasizes no sales targets, significant profit allocation to employees, and generous benefits like short workdays, ample paid leave, and store closures, fostering a positive work environment.

The founder of a Chinese retail chain is publicly fighting back against alleged online attacks, escalating the company’s defense of its reputation. Utilizing strong social media posts, the founder accuses critics of malicious intent and lacking critical thinking skills. This follows sustained criticism targeting the company, which it believes harms its brand image and mission to benefit society, as publicised by the company’s senior management.