ticket sales
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Lu Han Concert Drama: Damai Issues Urgent Apology Amidst Backlash and User Outrage
Damai issued an apology after a scheduling error disrupted Luhan’s Xi’an concert ticket sales. The platform admitted fault for a misconfigured priority access system, leading to refunds and discounts for affected buyers. However, fans expressed frustration, accusing Damai of operational failures and unfair treatment. The incident underscores the competitive ticketing market in China and Damai’s challenge to maintain customer trust.