Yu Donglai

A recent interview with Yu Donglai, Chairman of Pang Dong Lai, reveals the company’s emphasis on high employee compensation. Yu believes that treating employees well leads to excellent customer service and sustainable growth. In 2024-2025, entry-level salaries averaged around 9,000 yuan monthly, while management and technical staff earned significantly more, averaging 700,000 yuan annually. Yu argues this “high-wage, high-benefit” model fosters a virtuous cycle, benefiting both employees and the company’s bottom line, projecting 1.5 billion yuan in net profit.

Pang Donglai founder Yu Donglai addressed high employment interest in the company’s new store via livestream. He warned that competition for positions will be fierce, estimating 100 applicants per job. Pang Donglai, known for excellent customer service and innovative retail, has already hired 239 people in 2024, requiring at least a Bachelor’s degree. The company’s employee compensation, averaging RMB 9,000 monthly after-tax, and benefits are considered “best-in-class,” attracting significant attention after Pang Donglai’s nationwide success.

Pang Dong Lai, a Chinese retailer known for its exceptional customer service and quality control, plans to enter the infant formula market. Founder Yu Donglai announced the initiative on Douyin, aiming to focus on food safety and quality of life. The news has generated significant excitement among Chinese consumers, particularly expectant mothers who expressed hope for a reliable domestic alternative. Pang Dong Lai, with 13 stores and a central kitchen, generated nearly 17 billion yuan in sales in 2024.

Entrepreneur Yu Donglai denied making comments about influencer Dong Yuhui amidst online speculation. He clarified his stance on Douyin (TikTok), stating he doesn’t know Yuhui and acknowledges his potential. The controversy arose after Yu praised Nie Shengzhe, who made critical videos about Yuhui, leading fans to question Yu’s support for Nie’s criticisms and whether they reflect his views on Yuhui.